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We're here to help.
Got any questions about catering, dining, or our online store? Find the answers you're looking for in our most commonly asked questions below.
If you can't find the answer to your question, get in touch with us via events@jikoni.co and we'll do all we can to help out.
How do I notify you of a food allergy?
We can't accept modification requests, but if you have an allergen, please let our team know so that we can help flag what on our menu contains that ingredient. Please note that while we take care in our preparation, all food is made in a shared kitchen, and cross-contamination may occur.
What should I do if I have a severe allergy?
Guests with severe allergies or major dietary restrictions are strongly advised to contact us at events@jikoni.co to confirm whether we can safely accommodate your needs before finalizing your booking.
What dietary allergens can Jikoni accommodate for AfriCali Dinner Parties?
Because we serve a shared menu, we are unable to accommodate all dietary needs, including non-medical food preferences. We can provide vegetarian options, but at this time, we cannot accommodate vegan, milk-free, or egg-free diets. If a protein that cannot be consumed by a guest is on the menu, it will be substituted with a vegetarian dish.
Can I update my dietary information after booking?
We cannot accommodate requests made within 3 days of your reservation; please keep this in mind for last-minute bookings or transferred tickets. Failure to notify us in advance may result in skipped dishes if the kitchen hasn't prepared an alternative dish. To update your info, email events@jikoni.co at least 3 days before your reservation. Include your booking reference number, reservation date and time, and details of your request.

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