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We're here to help.
Got any questions about catering, dining, or our online store? Find the answers you're looking for in our most commonly asked questions below.
If you can't find the answer to your question, get in touch with us via contact@jikoni.co and we'll do all we can to help out.
Where can I buy tickets to Jikoni dinner parties?
All tickets for our dinner parties and culinary events are sold on Tock. Head to our business page (https://www.exploretock.com/jikoni)to see what events are upcoming, or sign up to our waitlist (/about-6)to get early-access to all our future ticket drops!
Will a menu be provided in advance?
Our AfriCali dinner parties feature a rotating menu, and no two evenings are the same. Because of this, we don’t publish menus in advance – guests simply come ready to eat and enjoy.
The evening’s menu will be written in the studio if you’d like to remember your favorite dishes.
How do I notify you of a food allergy or dietary restriction?
Guests are asked to declare any dietary restrictions or allergies at the time of booking.
We’re happy to accommodate dietary needs when possible, with advance notice. However, because our meals are served family-style with a shared menu, we may not be able to accommodate severe allergies or extensive dietary restrictions.
If you need to add or update dietary information after booking, please email contact@jikoni.co (mailto:contact@jikoni.co)at least 3 days before your reservation. Be sure to include your booking reference number, the date and time of your reservation, and details regarding your dietary needs.
What is the capacity for each dinner party?
Our indoor dinner parties have a maximum capacity of 24 guests. Outdoor dinners will be coming soon!
What is the ticket cancellation policy?
As our dinners have limited seating and each menu is thoughtfully prepared for a specific number of guests, we ask that any changes be made with the following advance notice.
• More than 72 hours before the event: You may request a full refund or one-time date change, and we’re happy to help accommodate you.
• Within 72 hours of the event: Tickets become non-refundable, as ingredients have been purchased and our team and menu preparations have been finalized.
If you’re unable to attend within the 72-hour window, you’re welcome to transfer your reservation to another guest. Just let us know their name and any dietary restrictions ahead of time. The original reservation holder remains responsible for the booking.
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